Privacy Policy

Last Updated: 19-04-2026

Welcome to www.jiperfume.com (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy in compliance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

1. Information We Collect

We may collect the following types of information:

Personal Data

• Full name
• Email address
• Mobile number
• Shipping and billing address
• GSTIN (if provided)
• Payment details (processed securely via third-party gateways)

Technical Data

• IP address
• Browser type
• Device information
• Website usage data (pages visited, time spent)

2. Purpose of Data Collection

We use your information to:

• Process and deliver orders
• Provide customer support
• Send order updates and service notifications
• Improve website functionality and user experience
• Send marketing communications (only with your consent)
• Prevent fraud and enhance security

3. Consent

By using our website, you consent to the collection and use of your personal data in accordance with this Privacy Policy.

You may withdraw your consent at any time by contacting us at jiperfume1207@gmail.com.

4. Sharing of Information

We do not sell your personal data. We may share your data with:

• Payment gateway providers
• Courier and logistics partners
• IT service providers and analytics tools
• Government authorities if required by law

All such parties are obligated to protect your data.

5. Data Storage and Retention

• We retain personal data only as long as necessary for business and legal purposes

6. Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access your personal data
• Request correction or updates
• Request deletion of your data
• Withdraw consent
• File a grievance

To exercise your rights, contact us at jiperfume1207@gmail.com

7. Cookies Policy

We use cookies to:

• Enhance browsing experience
• Analyze website traffic
• Remember user preferences

You can disable cookies through your browser settings, though some features may not function properly.

8. Data Security

We follow reasonable security practices as per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 to protect your data.

However, no method of transmission over the internet is completely secure.

9. GST Invoicing

We comply with the Goods and Services Tax (GST) Act.

• All applicable purchases will include a valid GST invoice
• Customers must provide accurate billing details, including GSTIN (if registered)
• GST details cannot be modified after order confirmation
• GST rates are applied as per Indian tax regulations
• Invoices will be shared via email or made available in your account

10. Payments and Payment Gateway

We use Razorpay for secure payment processing.

• We do not store your card or banking details
• Payments are processed through encrypted and secure channels
• Accepted payment methods include:
• Credit/Debit Cards
• UPI
• Net Banking
• Wallets

Payment Issues:

• If a payment fails but money is debited, refunds are processed automatically as per Razorpay policies

Refunds:

• Processed to the original payment method
• Timeline: [5–20 business days] (depending on bank/payment provider)

11. Payment Security

All transactions are secured using industry-standard encryption and authentication mechanisms.

We take reasonable steps to prevent fraud and unauthorized access.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have any questions or concerns about this Privacy Policy:

• Email: jiperfume1207@gmail.com
• Phone: +91 93161 41552, +91 88493 96770
• Address: 118-119, 1st Floor, Callista Mall, Baben-Bardoli, Gujarat, India